Your personal data

Who is responsible for your data

This enquiry service is operated by Tan Tong Leng (Kenneth), CEA-registered real estate salesperson (CEA registration no. R064573D), under the identity homeswithkenneth.com, under and through PROPNEX REALTY PTE. LTD. (CEA estate agent licence no. L3008022J), the estate agency Kenneth is registered with. The organisation responsible for your personal data under this notice is PROPNEX REALTY PTE. LTD., acting through Kenneth as its registered salesperson; Kenneth does not operate this service as a separate company or as an independent data controller.

Privacy contact: Tan Tong Leng (Kenneth), email kenneth_ttl@yahoo.com, business address: 480 Lorong 6 Toa Payoh #18-01, Singapore 310480.

What we collect

• Your name, Singapore mobile number and email address.
• Your property enquiry type (HDB upgrader, private property seller, or property buyer) and the answers and preferences you select.
• Your consent record: the consent wording you agreed to, its version, and the date and time you agreed.
• Your separate, optional WhatsApp contact permission (unticked by default).
• Campaign, source, ad and UTM parameters, click identifiers, landing path and external referrer, when these are present in the link you used to reach us.

Why we use it

• To respond to and follow up on your property enquiry using the contact details you submitted.
• To arrange relevant discussions or viewings you ask for.
• To maintain records of enquiries and our follow-up.
• For security and fraud prevention (for example, spam and abuse protection on the form).
• To meet legal and regulatory obligations that apply to us.

We do not use your enquiry details for newsletters or general marketing, and we do not sell your personal data.

Who it is shared with

Your enquiry is shared only with the service providers needed to operate this enquiry service: website and database hosting, and email delivery for the notification sent to Kenneth when you submit an enquiry. These providers process your data only to run the service. The exact provider entities, processing locations and safeguards are being confirmed before live collection begins. Where any processing involves a transfer outside Singapore, it must receive protection comparable to that required under Singapore's Personal Data Protection Act.

Consent, withdrawal, access and correction

Submitting the form is voluntary and requires you to tick the consent checkbox, which is never pre-ticked. You may withdraw consent, or request access to or correction of your personal data, at any time by emailing kenneth_ttl@yahoo.com. Withdrawing consent means we can no longer respond to or follow up on that enquiry.

WhatsApp permission

WhatsApp contact permission is a separate, optional checkbox that is never pre-ticked and is not required to submit an enquiry. Where you give it, Kenneth personally sends the first WhatsApp message; no automated customer-facing messages are sent.

How long we keep it

Enquiry records are kept for up to 36 months after the last meaningful interaction with you, unless they are deleted earlier because they are no longer needed, or kept longer only where required or permitted by law.

Security

We apply reasonable security arrangements to protect your personal data, including restricting access to enquiry records to Kenneth's own signed-in account and validating all submissions server-side.

Cookies and tracking

This service does not use analytics or advertising cookies. Campaign, source and UTM values are read from the link you used to reach the form — they are URL parameters, not cookies. A temporary summary of your answers (excluding your name, phone and email) may be kept in this browser tab's session storage until the tab is closed, so the confirmation page can show what you submitted.

Current demo stage

Live collection is currently disabled. While it is disabled, submissions are validated and then discarded: they are not stored, not delivered, not followed up, and no notification or customer message is sent. This notice describes how your data will be handled once the owner explicitly approves launch.